AWAKEHOST / PAYMENTS & BILLING

Your invoice.
Your choice.

Pay with PayPal, a credit/debit card, or cryptocurrency. Review your invoice in the client area and choose the payment method that works for you.

BEFORE YOU PAY

Check the details.
Keep the reference.

Review the information associated with the charge before completing payment.

Service
Your selected product
Billing period
Check your invoice
Amount & currency
Review before paying
billing@awakehost.com ↗
PAYMENT OPTIONS

Three ways to pay.

Choose PayPal, Credit/Debit Card, or Cryptocurrency in AwakeHost checkout. Your order or invoice shows the options available for that payment.

YOUR PAYPAL ACCOUNT

PayPal

Choose PayPal at checkout and follow the PayPal instructions to complete your payment.

CARD PAYMENTS

Credit/Debit Card

Select Credit/Debit Card and enter your payment details securely in the client-area checkout.

CRYPTO PAYMENTS

Cryptocurrency

Choose Cryptocurrency and follow the gateway’s payment instructions. Confirm the coin, network, amount, and payment address before sending.

See the options for your order.

Your invoice shows its available payment methods and currency. Contact billing for help with an unavailable option or an invoice discrepancy.

Review your account ↗
A CLEAR PAYMENT PATH

Review. Pay. Keep a record.

Use your client account for billing details and retain the reference for each transaction.

01 / REVIEW

Match the invoice.

Match the service, amount, currency, billing period, and due date to your order.

02 / PAYMENT

Choose an available method.

Follow the instructions presented for your invoice. Keep payment credentials out of email and support messages.

03 / RECORDS

Save your transaction reference.

Keep your payment confirmation and check your account. If a payment is missing, send billing the invoice and transaction reference.

RENEWALS & BILLING QUESTIONS

Stay ahead of
your next invoice.

Review the renewal information and billing settings for your service in the client area. Contact billing if you need to clarify a renewal, change an order, or ask about cancellation.

PAYMENTS / QUESTIONS

Common billing questions.

Which payment methods can I use?

AwakeHost checkout offers PayPal, Credit/Debit Card, and Cryptocurrency. Choose the method presented for your order or invoice in the client area.

Which cryptocurrencies can I use?

Review the coins and networks offered by the cryptocurrency gateway for your payment. Use the coin, network, and payment details supplied by that gateway.

Where can I see my invoices?

Sign in to the AwakeHost client area to review your account and invoice information. Ask billing if you cannot find the invoice associated with your service.

How do I ask about a payment that has not appeared?

Contact billing with your invoice number, payment date, amount, and transaction reference. Do not include full card details, passwords, or payment credentials.

Can I request a refund?

Review the Refund Policy and contact billing about the conditions attached to your order. Cancelling a service and requesting a refund are separate requests.

NEED HELP WITH AN INVOICE?

Talk to billing.

Include your invoice number and a short description of the question.

Email billing ↗