Customer support
Available 24/7Questions about your account, hosting plans, or getting started.
Chat with customer support LIVE CHAT / 24/7 SUPPORT
Let’s talk.
Any time.
Customer, technical, and billing support — available 24/7. Start a Live Chat for help with your hosting, account, or payments. Planning something new? We can help you choose your next step too.
You can also use the email addresses below.
AWAKEHOST / SUPPORTAVAILABLE 24/7
Customer supportHelp through Live Chat
24/7Technical supportHelp through Live Chat
24/7Billing supportHelp through Live Chat
24/701 / HERE WHEN YOU NEED USThree support teams.
Three support teams.
Available around the clock.
Start with Live Chat and tell us what you need help with.
Technical support
Available 24/7Help with your hosting service, server access, or a technical issue.
Chat about a technical issueBilling support
Available 24/7Help with invoices, payments, renewals, or billing questions.
Chat about billing MORE WAYS TO REACH US
Prefer a ticket or email?
Live Chat is our main contact option. You can also open a support ticket for an existing service or email the relevant team with the details of your request.
Choosing a plan or region? Send your project details to sales.
Supportsupport@awakehost.com
Billingbilling@awakehost.com
Salessales@awakehost.com
Partnerspartners@awakehost.com
Abuseabuse@awakehost.com
Legallegal@awakehost.com
02 / SELF SERVICE